: Role of Facilitators, Mediators and Arbitrators in Six Sigma Projects
In any organization, the most important resource is the human resource. And with human nature comes the situations of disputes. In Six Sigma projects, we will find situations where there is a need for dispute resolution. The reasons for disputes vary; it maybe distrust among individuals or rivalries....

: Six Sigma Training For The Banking Industry
Six Sigma has developed and shown good results in the manufacturing industry. However, the concepts and tools of Six Sigma are such that they can be used in any industry; service, banking, help desk functions and many more. In the banking sector, it gives a major boost the quality of services rendered....

: The Kaizen Philosophy
Simply put, Kaizen is a philosophy of continuous improvement. The more popular way of applying Kaizen is by undertaking blitz or focused bursts for the improvement in business. In the Japanese context, it is applied to every aspect of life, but the major utility you will find in America is mostly for work processes....

: Tools To Make Value Flow To The Customer
Value is what customers expect from any company when they buy a product. The product has value when it meets the expectations or requirements of the customer. The expected value is not easy to determine for new products and services, but needs to be done. This can be done with the help of surveys, focus groups and other techniques....

: Using Lean Six Sigma Training To Reduce Excess And Obsolete Inventory
Lean Six Sigma is a preferred solution to sort out the problem of excess inventory. Lean Six Sigma solutions have proved to be extremely useful in tackling the problem over the years. There are various high level and low-level root causes for this problem....

: How To Project Manage Like A Professional, Even If You're Not
As the old saying goes if you fail to plan, you plan to fail and this is an excellent ethos for any new project manager. Careful preparation rather than jumping straight in at the deep end can save you and your team, time, money and effort....

: Improving Help Desk Functions by Using Six Sigma Training
The beauty of Six Sigma Training is that it proves to be the best methodology to bring about changes for betterment in the manufacturing industry as well as the financial, telecom, and health care sectors. At the same time, the Six Sigma methodology can also benefit the services industry for improving customer service processes, problem solving, and internal support services....

: Process Ownership Is Vital To Six Sigma Project Success
The most important functions of a Six Sigma project team are those executed by the Six Sigma Champion, Black Belts and the Master Black Belts. They will get maximum recognition for their efforts. But other members of the team who play an important role are the process owners. They are responsible for the management of the processes in the organization....

: Road Map For Six Sigma Trained Green Belts
In the Six Sigma organizational structures, the Six Sigma trained Black Belts play the critical role of analysis and problem solving. They are assisted in their activities and other Six Sigma project functions by the Green Belts....

: Six Sigma And Lean For The Pharmaceutical Industry
Pharmaceutical companies are focusing on cost reduction and compliance. The industry is concentrating on reducing risk by improving the quality of the manufacturing process. Relying on end-of-process tests that may not be as reliable, these companies are looking at Lean manufacturing and Six Sigma principles which have been effective in the manufacturing and other industries as well....